Yale New Haven Hospital's intranet is a vital tool for employees, providing access to a wide range of resources, information, and applications. To ensure easy access and navigation, it's essential to be familiar with the intranet's features and functionality. In this article, we'll provide 10 tips for easy access to the Yale New Haven intranet, covering topics such as login procedures, password management, and troubleshooting.
Getting Started with the Yale New Haven Intranet
The Yale New Haven intranet is designed to be user-friendly, with a simple and intuitive interface. To access the intranet, employees can use their Yale New Haven Hospital network credentials, which typically consist of a username and password. It’s essential to note that these credentials are case-sensitive and must be entered correctly to gain access. Additionally, employees can use the hospital’s single sign-on (SSO) feature, which allows them to access multiple applications with a single set of credentials.
Tip 1: Use the Correct Login URL
To access the Yale New Haven intranet, employees should use the correct login URL, which can be found on the hospital’s website or by contacting the IT department. Using a bookmark or favorite can help ensure that the correct URL is used every time. It’s also important to note that the login URL may vary depending on the employee’s role or department.
| Login Method | Description |
|---|---|
| Network Credentials | Username and password used to access the hospital's network |
| Single Sign-On (SSO) | Feature that allows employees to access multiple applications with a single set of credentials |
Navigating the Yale New Haven Intranet
Once logged in, employees can navigate the intranet using the top-level menu or search function. The menu is organized into categories, such as HR and Benefits, Clinical Resources, and IT Support. Employees can also use the search function to quickly find specific resources or information.
Tip 2: Use the Search Function
The search function is a powerful tool that can help employees quickly find what they’re looking for. Using specific keywords and filtering results can help narrow down the search and provide more accurate results. It’s also important to note that the search function can be used to find resources, policies, and procedures, as well as contact information for hospital staff and departments.
- Use specific keywords to search for resources or information
- Filter results by category or department
- Use the search function to find contact information for hospital staff and departments
Troubleshooting Common Issues
Despite the intranet’s user-friendly design, employees may still encounter issues or errors. Common issues include forgotten passwords, expired credentials, and browser compatibility problems. To troubleshoot these issues, employees can contact the IT department or use the intranet’s built-in help resources.
Tip 3: Reset Forgotten Passwords
If an employee forgets their password, they can reset it using the intranet’s password reset tool. Answering security questions and providing identification can help verify the employee’s identity and ensure that the password is reset securely. It’s also important to note that employees should never share their passwords with others or use the same password for multiple accounts.
| Issue | Solution |
|---|---|
| Forgotten Password | Use the password reset tool to reset the password |
| Expired Credentials | Contact the IT department to renew or update credentials |
| Browser Compatibility | Use a supported browser or contact the IT department for assistance |
Additional Tips for Easy Access
In addition to the tips mentioned above, there are several other ways to ensure easy access to the Yale New Haven intranet. Using a supported browser, keeping software up-to-date, and contacting the IT department for assistance can all help prevent issues and ensure that employees can access the resources they need.
Tip 4: Use a Supported Browser
The Yale New Haven intranet is designed to work with a variety of browsers, including Internet Explorer, Chrome, and Firefox. Using a supported browser can help ensure that the intranet functions correctly and that employees can access all the resources they need.
Tip 5: Keep Software Up-to-Date
Keeping software up-to-date is essential for ensuring that the intranet functions correctly and that employees can access all the resources they need. Updating browsers, plugins, and operating systems can help prevent compatibility issues and ensure that the intranet remains secure.
Tip 6: Contact the IT Department for Assistance
If an employee encounters an issue or error, they should contact the IT department for assistance. Providing detailed information about the issue, including screenshots and error messages, can help the IT department diagnose and resolve the problem quickly.
Tip 7: Use the Intranet’s Help Resources
The Yale New Haven intranet includes a variety of help resources, including user guides, tutorials, and FAQs. Using these resources can help employees learn how to use the intranet and troubleshoot common issues.
Tip 8: Bookmark Frequently Used Resources
Bookmarking frequently used resources can help employees quickly access the information and tools they need. Using the intranet’s bookmarking feature can help employees create a personalized list of resources and save time navigating the intranet.
Tip 9: Use the Intranet’s Search Function to Find Policies and Procedures
The Yale New Haven intranet includes a variety of policies and procedures that employees need to follow. Using the search function can help employees quickly find the policies and procedures they need, including those related to patient care, employee conduct, and hospital operations.
Tip 10: Attend Training Sessions and Workshops
The Yale New Haven Hospital offers a variety of training sessions and workshops to help employees learn how to use the intranet and other hospital systems. Attending these sessions can help employees develop the skills and knowledge they need to use the intranet effectively and stay up-to-date with the latest hospital policies and procedures.
What is the correct login URL for the Yale New Haven intranet?
+The correct login URL for the Yale New Haven intranet can be found on the hospital’s website or by contacting the IT department.
How do I reset my forgotten password?
+To reset a forgotten password, use the intranet’s password reset tool and follow the prompts to answer security questions and provide identification.
What browsers are supported by the Yale New Haven intranet?
+The Yale New Haven intranet is designed to work with a variety of browsers, including Internet Explorer, Chrome, and Firefox.
