Georgia Natural Gas (GNG) is one of the largest natural gas marketers in the state, serving over 500,000 customers. For residents and businesses looking to lower their bills, GNG offers a range of plans and options to help manage energy costs. With a focus on customer satisfaction and competitive pricing, GNG has become a popular choice for those seeking to reduce their energy expenses.
Understanding Your Natural Gas Bill
Before exploring ways to lower your bills, it’s essential to understand the components of your natural gas bill. A typical bill from GNG includes charges for the natural gas commodity, transportation, and distribution. The commodity charge is the cost of the natural gas itself, while the transportation charge covers the cost of moving the gas from the wellhead to the customer’s meter. The distribution charge, on the other hand, is the cost of delivering the gas to the customer’s home or business.
Natural Gas Plans and Pricing
GNG offers a variety of plans to suit different customer needs and budgets. The Fixed Price Plan allows customers to lock in a fixed price per therm for a set period, providing price stability and protection against market fluctuations. The Variable Price Plan offers a competitive market-based price that can change monthly, while the Premier Service Plan provides additional benefits like priority customer service and a dedicated account manager. Customers can choose the plan that best fits their energy usage patterns and budget.
| Plan Type | Price per Therm | Contract Term |
|---|---|---|
| Fixed Price Plan | $0.60 | 12 months |
| Variable Price Plan | Market-based | No contract term |
| Premier Service Plan | $0.65 | 12 months |
Energy Efficiency Tips to Lower Your Bills
In addition to choosing the right plan, customers can also take steps to reduce their energy consumption and lower their bills. Some energy-efficient tips include sealing air leaks, insulating homes, and installing programmable thermostats. GNG also offers a range of energy-saving products and services, such as smart thermostats and home energy audits, to help customers optimize their energy usage.
Smart Thermostats and Home Energy Audits
Smart thermostats can help customers save up to 20% on their heating and cooling bills by learning their schedule and preferences. GNG’s smart thermostat program offers a range of devices and installation options to suit different customer needs. Home energy audits, on the other hand, provide a comprehensive assessment of a home’s energy efficiency, identifying areas for improvement and recommending cost-effective upgrades.
- Seal air leaks and insulate homes to reduce heat loss
- Install programmable thermostats to optimize temperature settings
- Upgrade to energy-efficient appliances and lighting
- Consider installing solar panels or solar water heaters
Customer Service and Support
GNG is committed to providing excellent customer service and support. Customers can access their account information, view bills, and make payments online through the GNG website or mobile app. The company also offers a range of payment plans and options, including budget billing and automatic bank draft, to help customers manage their energy expenses.
Payment Plans and Options
Budget billing allows customers to pay a fixed amount each month, based on their average energy usage over the past 12 months. Automatic bank draft, on the other hand, enables customers to automatically deduct their monthly payment from their bank account. GNG also offers a range of other payment options, including online payments, phone payments, and mail-in payments.
| Payment Plan | Benefits | Fees |
|---|---|---|
| Budget Billing | Fixed monthly payments | No fees |
| Automatic Bank Draft | Convenient and hassle-free | No fees |
| Online Payments | Fast and secure | No fees |
How do I choose the right natural gas plan for my home or business?
+To choose the right natural gas plan, consider your energy usage patterns, budget, and preferences. You can also compare plans and prices on the GNG website or contact customer service for assistance.
What are some energy-efficient tips to lower my natural gas bills?
+Some energy-efficient tips to lower your natural gas bills include sealing air leaks, insulating your home, installing programmable thermostats, and upgrading to energy-efficient appliances and lighting.
How do I pay my natural gas bill?
+You can pay your natural gas bill online, by phone, or by mail. GNG also offers automatic bank draft and budget billing options to help you manage your energy expenses.
