How Does Mount Auburn Mychart Work? Easy Login Guide

Mount Auburn MyChart is a secure online patient portal designed to provide patients with easy access to their medical information and healthcare services. The platform is powered by Epic Systems, a leading electronic health record (EHR) system, and is used by Mount Auburn Hospital and its affiliated healthcare providers. In this article, we will explore how Mount Auburn MyChart works and provide a step-by-step guide on how to log in to the system.

Introduction to Mount Auburn MyChart

Mount Auburn MyChart is a web-based portal that allows patients to manage their healthcare online. The platform provides a range of features and tools that enable patients to take a more active role in their healthcare, including viewing medical records, scheduling appointments, and communicating with healthcare providers. MyChart is available ²⁴⁄₇, making it easy for patients to access their medical information and healthcare services at any time.

Key Features of Mount Auburn MyChart

Mount Auburn MyChart offers a range of features and tools that make it easy for patients to manage their healthcare online. Some of the key features of the platform include:

• Viewing Medical Records: Patients can view their medical records, including test results, medication lists, and medical history.
• Scheduling Appointments: Patients can schedule appointments with their healthcare providers online.
• Communicating with Healthcare Providers: Patients can send secure messages to their healthcare providers and receive responses online.
• Requesting Prescription Refills: Patients can request prescription refills online and have them sent to their preferred pharmacy.
• Viewing Billing and Insurance Information: Patients can view their billing and insurance information online, including balances and payment history.

How to Log in to Mount Auburn MyChart

To log in to Mount Auburn MyChart, patients will need to have a MyChart account and a valid username and password. Here is a step-by-step guide on how to log in to the system:

1. Go to the Mount Auburn MyChart website at https://mychart.machospital.org
2. Click on the “Log in” button in the top right corner of the page.
3. Enter your MyChart username and password in the required fields.
4. Click on the “Log in” button to access your MyChart account.

Troubleshooting Login Issues

If you are having trouble logging in to your MyChart account, there are several things you can try to resolve the issue. Here are some common troubleshooting tips:

• Check Your Username and Password: Make sure you are entering your username and password correctly. If you are still having trouble, try resetting your password.
• Check Your Internet Connection: Make sure you have a stable internet connection and that your browser is up to date.
• Clear Your Browser Cache: Clearing your browser cache can help resolve login issues. To do this, go to your browser settings and clear your browsing history and cache.

Security and Privacy

Mount Auburn MyChart takes the security and privacy of patient information very seriously. The platform uses advanced security measures to protect patient data, including:

• Encryption: MyChart uses encryption to protect patient data both in transit and at rest.
• Firewalls: MyChart uses firewalls to prevent unauthorized access to the system.
• Secure Sockets Layer (SSL): MyChart uses SSL to establish a secure connection between the patient’s browser and the MyChart server.

Technical Requirements

To access Mount Auburn MyChart, patients will need to have a computer or mobile device with a supported browser and internet connection. Here are the technical requirements for accessing MyChart: