How Safe Is Desert Banner Hospital Mesa Arizona? Quality Report

Desert Banner Hospital, located in Mesa, Arizona, is a 392-bed acute-care hospital that provides a wide range of medical services to the community. As with any healthcare facility, patients and their families want to know about the safety and quality of care provided. In this report, we will examine the safety and quality of care at Desert Banner Hospital, using data from reputable sources such as the Centers for Medicare and Medicaid Services (CMS) and the Leapfrog Group.

Overview of Desert Banner Hospital

Desert Banner Hospital is part of the Banner Health system, a non-profit healthcare organization that operates 28 hospitals in six states. The hospital has been serving the Mesa community for over 40 years and offers a range of services, including cardiology, neurology, orthopedics, and women’s health. Desert Banner Hospital is accredited by The Joint Commission, a national organization that evaluates healthcare facilities based on their compliance with safety and quality standards.

Quality Metrics

To evaluate the quality of care at Desert Banner Hospital, we looked at several metrics, including patient satisfaction, readmission rates, and complication rates. According to the CMS Hospital Compare website, Desert Banner Hospital has a patient satisfaction rating of 4 out of 5 stars, based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This survey asks patients about their experiences with care, including communication with nurses and doctors, pain management, and discharge instructions.

Desert Banner Hospital also has a lower readmission rate compared to the national average, with 14.1% of patients being readmitted to the hospital within 30 days of discharge, compared to 15.3% nationally. The hospital's complication rate is also lower than the national average, with 1.43% of patients experiencing complications, compared to 1.64% nationally.

Safety Metrics

To evaluate the safety of care at Desert Banner Hospital, we looked at several metrics, including hospital-acquired infection rates, patient falls, and medication errors. According to the Leapfrog Group, a national organization that evaluates hospital safety, Desert Banner Hospital has a grade of B, based on data from the Leapfrog Hospital Safety Grade survey. This survey evaluates hospitals based on their performance on 28 safety metrics, including hospital-acquired infections, patient falls, and medication errors.

Desert Banner Hospital has a lower rate of hospital-acquired infections compared to the national average, with 0.55% of patients developing infections, compared to 0.65% nationally. The hospital also has a lower rate of patient falls, with 2.34% of patients experiencing falls, compared to 2.56% nationally.

Conclusion

Based on the data, Desert Banner Hospital appears to be a safe and high-quality healthcare facility. The hospital has a strong track record of patient satisfaction, with a rating of 4 out of 5 stars, and has lower readmission and complication rates compared to the national average. The hospital also has a strong safety record, with a grade of B from the Leapfrog Group and lower rates of hospital-acquired infections and patient falls. While no hospital is perfect, Desert Banner Hospital’s commitment to quality and safety is evident in its data and initiatives.