The Lucile Packard Children's Hospital (LPCH) Outpatient Pharmacy is a state-of-the-art facility designed to provide comprehensive pharmaceutical services to patients and their families. Located in Palo Alto, California, the pharmacy is an integral part of the hospital's mission to deliver exceptional patient care and improve the health and well-being of children and expectant mothers. With a team of experienced pharmacists, technicians, and support staff, the LPCH Outpatient Pharmacy is committed to providing personalized care, education, and support to patients and their caregivers.
Services and Amenities
The LPCH Outpatient Pharmacy offers a wide range of services and amenities to meet the unique needs of its patients. These include medication counseling, where pharmacists work closely with patients and their families to ensure they understand their medication regimens and can manage their conditions effectively. The pharmacy also provides medication therapy management services, which involve reviewing patients’ medication lists to identify potential interactions, allergic reactions, or other safety concerns. Additionally, the pharmacy offers specialty medication services, including compounding, infusion therapy, and management of complex medication regimens.
Pharmacy Operations
The LPCH Outpatient Pharmacy is open Monday through Friday from 9:00 am to 5:30 pm and Saturday from 9:00 am to 1:00 pm. The pharmacy is closed on Sundays and major holidays. Patients can reach the pharmacy by phone at (650) 497-8370 or by fax at (650) 497-8371. The pharmacy accepts most major insurance plans, including Medicaid and Medicare, and offers financial assistance programs to help patients with limited financial resources. Patients can also use the pharmacy’s online refill system to request prescription refills and track their medication orders.
| Service | Description |
|---|---|
| Medication Counseling | One-on-one counseling with a pharmacist to review medication regimens and answer questions |
| Medication Therapy Management | Review of medication lists to identify potential interactions, allergic reactions, or other safety concerns |
| Specialty Medication Services | Compounding, infusion therapy, and management of complex medication regimens |
| Online Refill System | Secure online system for requesting prescription refills and tracking medication orders |
Quality and Safety
The LPCH Outpatient Pharmacy is dedicated to providing high-quality, safe, and effective pharmaceutical services to its patients. The pharmacy has implemented numerous quality improvement initiatives to ensure that patients receive the best possible care, including regular reviews of medication orders, monitoring of patient outcomes, and ongoing education and training for pharmacy staff. The pharmacy is also accredited by the Joint Commission, a national organization that sets standards for healthcare quality and safety.
Medication Safety
The LPCH Outpatient Pharmacy has implemented numerous medication safety protocols to prevent errors and ensure that patients receive the right medications at the right time. These protocols include bar coding and electronic medication administration records to verify medication orders and ensure accurate dispensing. The pharmacy also uses automated dispensing systems to store and dispense medications, which helps to reduce errors and improve efficiency.
- Quality improvement initiatives: regular reviews of medication orders, monitoring of patient outcomes, and ongoing education and training for pharmacy staff
- Medication safety protocols: bar coding, electronic medication administration records, and automated dispensing systems
- Accreditation: Joint Commission
What services does the LPCH Outpatient Pharmacy offer?
+The LPCH Outpatient Pharmacy offers a wide range of services, including medication counseling, medication therapy management, specialty medication services, and online refill systems.
How can I contact the LPCH Outpatient Pharmacy?
+You can reach the LPCH Outpatient Pharmacy by phone at (650) 497-8370 or by fax at (650) 497-8371. You can also visit the pharmacy in person or use the online refill system to request prescription refills and track your medication orders.
The LPCH Outpatient Pharmacy is committed to providing exceptional patient care and improving health outcomes through its comprehensive pharmaceutical services. By working closely with patients, families, and healthcare providers, the pharmacy can help ensure that patients receive the best possible care and support. With its strong focus on quality, safety, and patient satisfaction, the LPCH Outpatient Pharmacy is an integral part of the hospital’s mission to deliver exceptional patient care and improve the health and well-being of children and expectant mothers.
