Toronto Water Services

Toronto Water Services is a division of the City of Toronto's Infrastructure Services department, responsible for providing safe and reliable drinking water, wastewater, and stormwater services to over 2.7 million residents and businesses in Toronto. The city's water system is one of the largest and most complex in North America, with over 4,000 kilometers of watermains, 3,000 kilometers of sewer pipes, and 70 pumping stations.
The history of Toronto's water system dates back to the mid-19th century, when the city first began to develop a municipal water supply system. Over the years, the system has undergone numerous upgrades and expansions to meet the growing needs of the city's population. Today, Toronto Water Services is a modern and efficient utility that uses advanced technologies and sustainable practices to manage the city's water resources.
Water Treatment and Distribution

Toronto Water Services operates four water treatment plants, which use a combination of conventional and advanced treatment processes to remove impurities and contaminants from the water. The plants have a combined capacity of over 1.4 billion liters per day, making them some of the largest and most advanced in North America. The treated water is then distributed to customers through a network of pipes, pumps, and valves.
The city's water distribution system is designed to provide a reliable and constant supply of water to all areas of the city. The system is divided into several pressure zones, each of which is served by a separate network of pipes and pumps. This allows the city to maintain a consistent water pressure and flow rate, even in areas with high demand or during periods of peak usage.
Water Quality and Testing
Toronto Water Services is committed to providing high-quality drinking water that meets or exceeds all applicable provincial and federal standards. The city’s water is tested regularly for a wide range of parameters, including bacteria, viruses, and other contaminants. The test results are made available to the public through an online database, which allows customers to view the water quality data for their area.
In addition to routine testing, Toronto Water Services also conducts regular maintenance and inspections of the water distribution system to ensure that it is operating safely and efficiently. This includes tasks such as flushing watermains, inspecting valves and pumps, and repairing or replacing damaged or deteriorated pipes.
Water Treatment Plant | Capacity (liters per day) |
---|---|
F.J. Horgan Water Treatment Plant | 455 million |
Highland Creek Water Treatment Plant | 377 million |
North Toronto Water Treatment Plant | 190 million |
Ashbridge's Bay Water Treatment Plant | 200 million |

Wastewater and Stormwater Management

In addition to providing drinking water, Toronto Water Services is also responsible for managing the city’s wastewater and stormwater. The city’s wastewater system includes over 3,000 kilometers of sewer pipes, which collect and transport wastewater from homes, businesses, and institutions to one of four wastewater treatment plants.
The wastewater treatment plants use a combination of physical, chemical, and biological processes to remove pollutants and contaminants from the wastewater. The treated wastewater is then discharged into Lake Ontario, where it is further diluted and dispersed by the lake's natural currents and waves.
Toronto Water Services also operates a separate stormwater management system, which is designed to collect and manage rainfall and snowmelt runoff from the city's streets, sidewalks, and buildings. The stormwater system includes a network of catch basins, storm sewers, and ponds, which help to reduce the risk of flooding and erosion in the city.
Green Infrastructure and Sustainability
Toronto Water Services is committed to reducing its environmental footprint and promoting sustainability in all aspects of its operations. The city has implemented a number of green infrastructure initiatives, including green roofs, rain gardens, and permeable pavements, which help to reduce stormwater runoff and improve water quality.
In addition to these initiatives, Toronto Water Services is also working to reduce its energy consumption and greenhouse gas emissions. The city has implemented a number of energy-efficient technologies, including LED lighting and high-efficiency pumps, which help to reduce energy consumption and lower emissions.
What is the quality of Toronto’s drinking water?
+Toronto’s drinking water is of high quality and meets or exceeds all applicable provincial and federal standards. The city’s water is tested regularly for a wide range of parameters, including bacteria, viruses, and other contaminants.
How does Toronto Water Services manage wastewater and stormwater?
+Toronto Water Services manages wastewater and stormwater through a combination of physical, chemical, and biological processes. The city’s wastewater treatment plants use advanced technologies to remove pollutants and contaminants from the wastewater, while the stormwater management system includes a network of catch basins, storm sewers, and ponds to reduce the risk of flooding and erosion.