Yale Imaging, a part of Yale New Haven Health, offers a comprehensive range of diagnostic imaging services to patients across various locations in Connecticut. For individuals seeking to schedule an appointment or inquire about imaging services, having quick access to the right phone numbers can significantly streamline the process. Below is a detailed guide to the phone numbers you might need when interacting with Yale Imaging.
Overview of Yale Imaging Services
Yale Imaging provides state-of-the-art imaging technologies, including MRI, CT scans, PET scans, ultrasound, mammography, and more. With a team of board-certified radiologists and skilled technologists, patients can expect high-quality care and accurate diagnoses. Whether you’re referred by a physician or seeking preventive care, understanding how to navigate the appointment scheduling process is crucial for a smooth experience.
Scheduling Appointments
To schedule an appointment at Yale Imaging, patients typically start by contacting the central scheduling department. The phone number for scheduling varies by location, but the main number for Yale New Haven Hospital is 203-688-4242. It’s essential to have your referral, insurance information, and any relevant medical history available when you call. For specific locations or services, such as the Yale New Haven Hospital Saint Raphael Campus, you may need to call a different number, which can be found on the Yale New Haven Health website or by contacting the main hospital switchboard at 203-789-3111 and asking for directions to the appropriate scheduling line.
| Location | Phone Number |
|---|---|
| Yale New Haven Hospital | 203-688-4242 |
| Yale New Haven Hospital Saint Raphael Campus | Varies, check website or call main switchboard |
Preparing for Your Appointment
Before your imaging appointment, there are several steps you can take to prepare. Firstly, confirm the location of your appointment, as Yale Imaging has multiple sites. Ensure you understand any pre-procedure instructions provided by your scheduling representative or found on the Yale New Haven Health website. These instructions may include dietary restrictions, medication adjustments, or the removal of certain metal objects. For patients undergoing MRI scans, it’s particularly important to disclose any metal implants or conditions that could contraindicate the procedure.
Insurance and Billing
Understanding your insurance coverage and the billing process can help alleviate financial stress associated with medical imaging. Yale New Haven Health accepts a wide range of insurance providers, but it’s crucial to verify coverage before your appointment. For billing inquiries or to discuss financial assistance programs, you can contact the Yale New Haven Health financial counseling department. While specific phone numbers may vary, the main patient financial services number is a good starting point: 1-877-442-9411.
What if I need to cancel or reschedule my appointment?
+To cancel or reschedule, call the scheduling department for your location as soon as possible. They will guide you through the process and help find an alternative appointment time if needed.
How do I get my imaging results?
+Results are typically available through your MyChart account or by contacting your referring physician. In some cases, you may receive a call from the radiology department with your results.
In conclusion, navigating the appointment scheduling and preparation process at Yale Imaging can be efficiently managed by having the right phone numbers and information at your disposal. By understanding the steps involved and being prepared, you can ensure a smooth and effective experience with Yale Imaging services.
