Yale ITS (Information Technology Services) is a division of Yale University that provides a wide range of technology services to the university community. The software offerings from Yale ITS are designed to support the academic, research, and administrative activities of the university. One of the key software initiatives is the Yale ITS Software Library, which offers a collection of software applications that are licensed for use by Yale students, faculty, and staff.
Software Offerings
Yale ITS provides access to a variety of software applications, including productivity tools, statistical analysis software, and specialized applications for fields such as engineering, architecture, and design. Some examples of software available through Yale ITS include Microsoft Office, Adobe Creative Cloud, SPSS, SAS, and Autodesk. The software is available for download or installation on university-owned computers, and some applications are also available for use on personal devices.
Software Licensing and Distribution
Yale ITS manages the software licensing and distribution process to ensure that the university complies with software vendor agreements and that users have access to the software they need. The software is typically licensed through agreements with the software vendors, and Yale ITS negotiates the terms of these agreements to ensure that the university receives the best possible pricing and support. The software is then made available to users through a variety of channels, including download sites, installation media, and virtual desktop infrastructure (VDI) environments.
| Software Category | Examples of Software |
|---|---|
| Productivity | Microsoft Office, Google Workspace |
| Statistical Analysis | SPSS, SAS, R |
| Design and Engineering | Autodesk, Adobe Creative Cloud, SolidWorks |
Software Support and Training
Yale ITS provides a range of support and training resources to help users get the most out of the software available to them. This includes online documentation, video tutorials, and in-person training sessions. The ITS website also offers a knowledge base of frequently asked questions (FAQs) and troubleshooting tips, as well as a contact form for users to submit support requests. Additionally, Yale ITS offers workshops and training sessions on specific software applications, such as Microsoft Office, Adobe Creative Cloud, and statistical analysis software.
Software Security and Compliance
Yale ITS takes software security and compliance seriously, and has implemented a range of measures to protect university data and ensure that software is used in accordance with vendor agreements. This includes implementing access controls to restrict access to sensitive software and data, as well as auditing software usage to ensure compliance with licensing agreements. Yale ITS also provides guidance on data encryption and other security best practices to help users protect their data.
The Yale ITS software offerings are an important part of the university's technology infrastructure, and play a critical role in supporting the academic, research, and administrative activities of the university. By providing access to a wide range of software applications, as well as support and training resources, Yale ITS helps to ensure that users have the tools they need to succeed.
How do I access software provided by Yale ITS?
+To access software provided by Yale ITS, you will need to log in to the Yale ITS website using your university NetID and password. From there, you can browse the available software offerings and follow the instructions for download or installation.
What kind of support is available for software provided by Yale ITS?
+Yale ITS provides a range of support resources, including online documentation, video tutorials, and in-person training sessions. You can also submit a support request through the ITS website or contact the ITS help desk for assistance.
